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Contacting Puro.earth Support

Learn how to contact Puro.earth support for general questions, technical issues, or audit and certification assistance.

We’re here to support you! Depending on your question, reach out through one of the following channels:

General Inquiries

For general questions about Puro.earth, our services, your account, or partnerships, email:
[email protected]


Technical Support

For technical issues related to the Puro.earth platform (e.g., login problems, system errors, or feature bugs), email:
[email protected]


Audit & Certification Support

For questions about audits or certification processes, contact your assigned account manager directly.

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