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Contacting Puro.earth Support

Learn how to contact Puro.earth support for general questions, technical issues, or audit and certification assistance.

Updated over 2 months ago

We’re here to support you! Depending on your question, reach out through one of the following channels:

General Inquiries

For general questions about Puro.earth, our services, your account, or partnerships, email:
[email protected]


Technical Support

For technical issues related to the Puro.earth platform (e.g., login problems, system errors, or feature bugs), email:
[email protected]


Audit & Certification Support

For questions about audits or certification processes, contact your assigned account manager directly.

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